Privacy & Data Protection

How We Handle Your Information

Direct Enquiries & Emails: Any details you share with us via email, phone, or website contact forms are treated with complete confidentiality. We use this information solely to answer your questions, arrange consultations, and coordinate your care.

No Third-Party Marketing: We will never sell, rent, or share your contact details or personal data with any external businesses or marketing agencies.

Secure Clinical Bookings & Third-Party Processing

To provide a secure, seamless clinical experience, our consultations, payments, and client health questionnaires are managed via Practice Better, an independent third-party clinical practice management platform.

When you book an appointment, pay for a session, or register for the client portal, your data is processed and stored securely within Practice Better’s encrypted environment in accordance with their dedicated healthcare privacy and security standards.

The Wellness Pod operates independently of Practice Better and uses their specialized software to ensure your sensitive medical and personal records receive the highest levels of digital protection.

Your Rights Under UK data protection law, you have the right to:

• Request a copy of the personal information we hold about you.
• Request the correction of any inaccurate or incomplete details.
• Request the deletion of your personal records, subject to professional clinical record-keeping obligations.

If you have any questions about how your information is handled, or if you wish to exercise your data rights, please contact us directly